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Learning Culture: The 7 Organizational Learning Constructs
In previous blogs, we've talked about the importance of having a coach approach as a manager.
Beyond just coaching we need to look at leadership training programs to develop the managers and employees at your startup.
You need to develop your people to improve your overall company.
Teaching can help your employees and managers do self-education and self-learning.
When organizations design these learning development programs, they should be strategically oriented to align with the goals: the learning goals of employees, their career goals, the learning goals of that team, and the overall organization’s goals.
Learning development programs such as Unicorn Labs leadership development program is an investment in your learning and development, for example.
The thing is, training alone is not sufficient.
You put people through a course, through a training program; but it is not enough to actually enhance employee skills.
There’s a big gap between learning and doing.
If your training isn't nicely tight, and if there’s a big time space from when they train to when they actually start doing, putting in practice and getting feedback, then it's not going to stick.
It's just going to be a bunch of information that they got and forget in a couple of weeks.
So, we have to create a learning culture in order to actually help our employees and managers learn.
So what are the elements of this organizational learning culture?
Let's look at seven organizational learning culture constructs: 👇
Table of Contents:
1. Create Continuous Learning Opportunities
The first element is continuous learning opportunities.
Meaning learning designed into the work so that people can learn on the job, opportunities are provided for ongoing education and growth.
In the beginning, maybe that means teaching and shadowing, having employees join you.
Maybe they shadow several different superiors in the department to learn from them, where there are continuous learning opportunities, not just when you start a job, but one year in, two years in, three years in, how do we continue to create those opportunities.
Reward continuous learning
Sadly, even when managers understand the importance of learning — at least in theory — they are often more interested in boosting short-term results and performance, which can be an enemy of learning.
By definition, performance is highest when we are not learning.
Equally, it is hard for employees or managers to find the necessary time and space to learn when they are asked to maximize results, efficiency, and productivity ALL while learning.
A report by Bersin found that among the more than 700 organizations studied, the average employee had only 24 minutes a week for formal learning.
Note that rewarding curiosity is not just about praising and promoting those who display an effort to learn and develop; it’s also about creating a climate that nurtures critical thinking, where challenging authority and speaking up are encouraged, even if it means creating discord.
This is particularly important if you want your team to produce something innovative.
2. Promote Inquiry and Dialogue
People gain productive reasoning skills to express their views and the capacity to listen and inquire into the views of others.
This is key.
The culture is changed to support questioning, feedback, and experimentation.
We talked about the culture of conflict, productive conflict, being able to inquire, ask questions, listen, provide feedback.
We want to encourage that.
Give meaningful and constructive feedback
In an age where many organizations focus their developmental interventions on “strengths,” and feel-good approaches to management have substituted “flaws” and “weaknesses” with the popular euphemism of “opportunities,” it is easy to forget the value of negative feedback.
However, it is hard to improve on anything when you are unaware of your limitations, fully satisfied with your potential, or unjustifiably pleased with yourself.
Although one of the best ways to improve employees’ performance is to tell them what they are doing wrong, managers often avoid difficult conversations, so they end up providing more positive than negative feedback.
This is particularly problematic when it comes to curiosity and learning, since the best way to trigger curiosity is to highlight a knowledge gap — that is, making people aware of what they don’t know, especially if that makes them feel uncomfortable.
Give your managers and employees proper feedback to improve.
3. Team Learning Through Collaboration
Work is designed to use groups to access different modes of thinking.
People like to learn as a team, doing workships as a team, doing courses, the peer-to-peer accountability when we all learn together.
As groups, we’re able to actually advance more than just learning alone.
Collaboration is valued by the culture and rewarded.
Although you're likely doing this course, maybe with a team or with some other colleagues, and it's that collaboration that allows the learning to go further.
4. Create Systems to Capture and Share Learning
Both high and low technology systems to share learning are created and integrated with work.
Whether it’s having a learning management system, or ensuring that the learning is part of the training, onboarding process and ongoing tasks.
You want to embed learning within the system and use technological tools to help you do that.
Now that you have mastered how to manage conflict - what is your plan of action for making an impact with your team?
Now that you have mastered how to create an environment of empowerment via the 3-P's - what is your plan of action for making an impact with your team?
Developing Your Communication, Empathy and Emotional Intelligence skills is start. What is your plan of action for implementing your learnings within your your team?
Now that you understand the differences in these titles - what is your plan of action for what you learned?
Assessing your team's behaviors is a start - but do you have a plan of action for the results?
Now that you have mastered the art of decision making - what is your plan of action for making an impact with your team?
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A DISC Behavior Assessment is the best way to understand your team's personalities.
Each DISC Assessment includes a Self Assessment and DISC Style evaluation worksheet
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