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The Importance and Benefits of Conflict Management
“Let’s just agree to disagree.”
I hate when people say that. Because it means they’ve given up. They’ve decided that their conflict is unresolvable. Conflicts at home and work often seem different, but they have similar roots — and similar remedies.
Conflict is inevitable in any relationship, whether it be work-related or at home, but that doesn’t mean it is not unsolvable.
Many managers fear conflict. They believe conflict is harmful, causing problems in the team and hurting people’s feelings.
Rather than stepping into an uncomfortable situation and engaging in difficult conversations, many managers avoid conflict altogether, allowing tensions to build.
But it is the avoidance of conflict that causes the problem.
When conflict is handled poorly, it takes control of your team. This unhealthy conflict is characterized by disrespect, refusal to compromise, anger, defensiveness and fear.
However, what if I tell you, that well-managed conflict becomes the key to effective communication in high-performing teams.
When a manager understands how to manage conflict, team members are not afraid to disagree, challenge and question each other, all in the spirit of finding the best answer and making the best decision for the company/team.
In other words, conflict should be embraced.
Trusting one another to the point of debate and collaboration is the beauty of well-managed conflict and a key characteristic of high-performing teams.
This article will discuss the importance of well-managed conflict in an organization, its benefits, and the five conflict styles you should be embracing at your startup. Below, there will also be some tips on better conflict management.
Table of Contents:
Now that you have mastered how to manage conflict - what is your plan of action for making an impact with your team?
Now that you have mastered how to create an environment of empowerment via the 3-P's - what is your plan of action for making an impact with your team?
Developing Your Communication, Empathy and Emotional Intelligence skills is start. What is your plan of action for implementing your learnings within your your team?
Now that you understand the differences in these titles - what is your plan of action for what you learned?
Assessing your team's behaviors is a start - but do you have a plan of action for the results?
Now that you have mastered the art of decision making - what is your plan of action for making an impact with your team?
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A DISC Behavior Assessment is the best way to understand your team's personalities.
Each DISC Assessment includes a Self Assessment and DISC Style evaluation worksheet
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